Simple Global

Our onboarding team has created a series of tutorial videos to help you navigate and use the ONE portal. Refer to the videos whenever you need a refresher o...

Sometimes, you will have to put an order on hold. An order that is placed on hold will not be picked, packed, or shipped until you release the hold. You sho...

For various reasons, you might need to cancel an order before it ships. There is no way for you to do this directly in ONE, but our client support departmen...

SKU (pronounced “Skew”) stands for Stock Keeping Unit. A SKU is a unique identification number used to categorize products by certain criteria, such as bran...

ASN stands for “Advance Shipping Notice,” and is a notification of pending deliveries, usually sent electronically. It lists the contents of a shipment, and...

Usually, orders will be automatically imported into ONE when your customer makes a purchase through your online store. However, there may be occasions when ...

ASN stands for “Advance Shipping Notice,” and is a notification of pending deliveries, usually sent electronically. It lists the contents of a shipment, and...

A Kit is a group of two or more products that you decide to offer together as a set. For example, let’s say you sell winter garments. For a holiday special,...

In order to request services that go above and beyond standard warehouse activities (i.e., picking, packing, and shipping your orders), you will need to sub...

ONE gives you the ability to run reports and view useful information about your inventory and its movement within the warehouse. This allows you a complete ...